Policies
Late?
If a student is more than 15 minutes late for a class we will turn them away. Makeup class may be given depending on the circumstances for a late arrival.
If a parent is more than 15 minutes late to pick up we reserve the right to charge a late fee.
Illness?
If a participant is missing class due to illness, they are required to contact us at some point prior to the start of class in order to be eligible for a makeup class.
Make Up?
Make up classes will always be granted for communicating absence prior to class
1 Make up class may be granted per enrollment.
Make up classes will not be granted for no show or late arrivals unless it is due to extreme and unforeseen circumstances.
Event?
Events require a nonrefundable 50% down payment at the time of booking. Remaining cost will be charged not later than the day of event and is subject to additional fees.
No Show?
No shows with no warning will not be eligible for refund or make up classes unless it is due to extreme and unforeseen circumstances.
Cancellations?
Cancellations made one week prior to class date are eligible for full refunds.
Cancellations made less than a week before class start date will not be refunded.
Cancellations can be rescheduled to a later date at no penalty as long as communicated before class start date. This is case dependent. 1 reschedule is allowed per enrollment.
Refund?
Refunds are at our discretion and are primarily detailed in cancellations.
Refund for Passes: refund is dependent on number of classes used from the Class Pass.
Core Values
If we believe any student or adult in the environment is behaving in such a way that poses a safety risk to themselves or others or goes against our core values we reserve the right to deny participation in class.